At XyEnterprise we’ve been helping customers successfully implement content management and publishing solutions for over 20 years. This long history of success with industry-leading customers has resulted in proven methodologies that help organizations achieve long-term value from their system. Our team is staffed by industry experts who average over 12 years of relevant experience in structured content management, multi-channel delivery and multi-language publishing, and who are also fluent in a wide range of programming languages and relevant third-party products.
Responsive, knowledgeable and experienced, our customer-support professionals and application specialists are available to help you at any phase of your project – from initial system implementation, to long term support. The support team is committed to your success and they take the time to get to know your staff, your applications and your workflows. They will also be your primary and consistent contact should you have any issues using our products.
To complete the solution suite and ensure a successful implementation, we offer ProServ™ professional consulting services. Our proven methodology and service packages are designed to help companies at every stage of system deployment and management, including:
- System design and configuration
- Project management
- Implementation planning and execution
- XML data and workflow modeling
- Custom programming
- Transition, roll-out and upgrade strategies
To help you become a productive and independent user of our products, XyEnterprise offers classroom and onsite training courses for all levels of users. Our courses are dynamic and frequently updated to ensure that we are addressing our customers’ needs and the latest industry trends and technologies.
Customers consider the XyUser Group a truly invaluable resource. In this extremely active and independent forum, professionals from all industries, disciplines and functional workgroups network and share experiences about their content management and publishing challenges and solutions in a variety of communication channels including annual user conferences and a very active user listserv. XyEnterprise values the input and support of the user organization and solicits their input in a wide range of venues including the user group Strategic Planning Committee or SPC. The SPC meets with XyEnterprise on a regular basis to evaluate and share mid to long range business and technology trends, and to ensure that our mutual strategic goals remain in sync.
